Worldpedia:Technical Support
Technical Support[edit source]
Welcome to the Worldpedia Technical Support page. If you are experiencing technical issues while using Worldpedia, this page will guide you through troubleshooting and getting assistance.
Common Technical Issues & Solutions[edit source]
Before submitting a support request, please check if your issue is listed below:
1️⃣ Login or Account Issues
- If you cannot log in, try resetting your password at Special:PasswordReset.
- Make sure cookies are enabled in your browser.
- Check if your account is blocked at Worldpedia:Administrators' Noticeboard.
2️⃣ Page Editing Problems
- Ensure you are logged in to edit protected pages.
- If the edit button is missing, check if the page is locked for maintenance.
- Review Worldpedia:Editing Guide for help with formatting and syntax.
3️⃣ Slow Loading or Errors
- Clear your browser cache and try again.
- Check Worldpedia:Status to see if there are ongoing technical issues.
- If you get an error message, take a screenshot and report it.
4️⃣ Broken Links or Missing Pages
- Search for the page using the search bar.
- If a link is broken, report it at Worldpedia:Help Desk.
5️⃣ Media Upload Issues
- Ensure the file format is supported (e.g., .jpg, .png, .pdf).
- File uploads may be restricted—see Worldpedia:Content Policies.
How to Report a Technical Issue[edit source]
If your problem is not listed above, follow these steps:
Check existing reports* – Visit Worldpedia:Technical Support/Reports to see if your issue has already been reported. Gather details – Note down your browser type, device, and steps to reproduce the problem. Submit a request – Post your issue at Worldpedia:Help Desk or email support@worldpedia.org.
Advanced Technical Support[edit source]
For complex issues such as API errors, database connectivity, or security concerns, please visit: Developers' Support: Worldpedia:Developers' Hub API Documentation: Worldpedia:API Guide Bug Tracking System: Worldpedia:Bug Reports
Emergency Technical Issues[edit source]
If Worldpedia is completely down or experiencing critical failures, contact: emergency@worldpedia.org
Related Pages[edit source]
- Worldpedia:Help Desk – General user support.
- Worldpedia:Editing Guide – Wiki editing guidelines.
- Worldpedia:Bug Reports – Submit and track technical bugs.
This page is maintained by the Worldpedia Technical Team. For urgent issues, contact an administrator.